A decade of exceptional service: Simply British’s continued customer satisfaction

At Axepta BNP Paribas, we value the enduring relationships we’ve built with clients like Simply British, who have trusted us for nearly a decade with their payment solutions. Recently, we had the pleasure of assisting them when they encountered a technical challenge.

Simply British, known for their delicious fish and chips, shared their experience with us. They faced a battery issue due to extreme temperature changes affecting their terminal. Our dedicated customer service team quickly investigated the situation and identified the cause. Following their expert guidance, a simple restart resolved the issue, restoring operations instantly. In their own words, “Problem solved!” – showcasing the efficiency and effectiveness of Axepta BNP Paribas’ customer support.

Having been with us for 9 years already, Simply British appreciates the reliability of our services. They enjoy smooth operations with their payment terminal and continue to trust Axepta BNP Paribas for their payment needs.

It’s stories like these that inspire us to consistently deliver high-level service, ensuring that businesses like Simply British can focus on what matters most: serving their customers with delicious food and seamless transactions.