“The advantage? Customer service is available 7 days a week” – Yasin, manager of Au Petit Primeur.
At Axepta BNP Paribas, we always put our customers first. This is again the case in this blog post for which we interviewed one of our clients: Yasin, a young retailer who runs “Au Petit Primeur,” an establishment specializing in fruits and vegetables in Brussels.
Passed the torch from this Court supplier
At an age less than 30 years old, Yasin has enthusiastically and proudly taken over the torch of this family business that has been located in Laeken for almost 40 years. It must be said that “Au Petit Primeur” is no ordinary grocer; indeed, the establishment has been an official purveyor to the Court for several years. A prestigious title attesting to the quality of fruits and vegetables offered, but do not be mistaken, this small business has retained a neighborhood soul. It remains a place where people of all ages and backgrounds can meet.
Axepta BNP Paribas, an obvious choice
Yasin values the concept of customer service: “It is a real pleasure for me to welcome each customer, with fresh produce, in the midst of colorful stalls and with a smile,” he says. And this is also what the company itself was looking for when it had to choose a supplier for its payment terminals and electronic transaction processing. “What I like about Axepta BNP Paribas is that customer service is available 7 days a week. It’s a real guarantee, it takes away all the stress.”
And this is not the only benefit that caught Yasin’s attention: “What convinced me about Axepta BNP Paribas is that the day after my sales, I find the money back in my bank account.” It’s true that this is one of our promises to our customers, whether they have a small or large business.
While he is still talking about customer service, Yasin spontaneously adds, “My Axepta BNP Paribas advisor really took care of me personally, the contact was warm and human from the beginning.”
And when you ask Yasin if he and his staff would recommend our payment terminals, he immediately replies, “They are very easy to use and fast. There really isn’t a bad word to say about them. Everything runs perfectly”.
Simplicity, quality of service and availability to the customer are essential concepts for Yasin. And his choice makes sense, as these are also our values, so he testifies. With the Axepta BNP Paribas team at his side, he can fully concentrate on what he does best: serving his clients with the best quality.
Thank you, Yasin, for your trust and for this inspiring testimony. We wish you a bright future in this family adventure!
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