Confusion regarding 1st of April invoices: a technical issue via Peppol may result in a Finnish PDF or incorrect payment status.
Fees deducted from payout? Invoice is considered paid.
Paying via bank transfer? No action required or please pay if not yet done.

How can we help you?

On this support page, you’ll find all the info and documents that will help you accept card payments.

Payment terminal

7

Transactions

6

Other

7

Technical or administrative question

Belgium:
Call us on +32 (0)2 828 06 06
or send a mail to support@axepta.be

Luxembourg:
Call us on +35 220 331 135
or send a mail to
support@axepta.lu

Monday – Friday: 8h – 22h
Saturday: 9h – 18h
Sunday and holidays: 10h – 16h

Additional terminal or new contract

Belgium:
Call us on +32 (0)800 94 044
or send a mail to sales@axepta.be

Luxembourg:
Call us on +352 800 357 08 000
Or send a mail to sales@axepta.lu

Monday – Friday : 9h – 17h