Reliable payment terminals and fast customer service: Dr. Dupont’s story.

At Axepta BNP Paribas, our clients’ satisfaction is our top priority. We are happy to share the positive experience of Dr. Anne Dupont who has been using our payment terminal for several years.

Dr. Dupont, a rheumatologist with nearly 20 years of experience, has trusted Axepta BNP Paribas for her payment processing needs since the COVID-19 period. Recently, she faced a challenge when she urgently needed a tax bill but couldn’t locate it.

Dr. Dupont explains her experience: “I absolutely had to have a tax bill, but I’d lost it and couldn’t find it.” She reached out to our customer service team, who immediately addressed her issue. “I called customer service and the problem was solved very quickly, as the customer service person emailed it back to me the same day.” she shared.

Dr. Dupont’s satisfaction goes beyond this single interaction. She has enjoyed consistent, trouble-free use of her payment terminal over the years. “I have had not one problem so far, and I’ve been using it since the COVID period, i.e., 3-4 years ago.” she said.

Her positive experience highlights the efficiency and reliability of Axepta BNP Paribas’ customer support and payment solutions. Thank you, Dr. Dupont, for trusting Axepta BNP Paribas with your payment processing needs. We look forward to continuing to support your practice with our solutions.