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At Axepta BNP Paribas, we value the enduring relationships we’ve built with clients like Simply British, who have trusted us for nearly a decade with their payment solutions. Recently, we had the pleasure of assisting them when they encountered a technical challenge. Simply British, known for their delicious fish and chips, shared their experience with […]
When a customer makes an electronic payment, the amount does not appear instantly in the merchant’s bank account, and fees are deducted from the transaction. These delays and costs are due to a rigorous process, which is essential to secure each payment and ensure its validity. Once a transaction is approved, it enters the first phase called ‘clearing.’ During this stage, information is exchanged between banks, payment networks (such as Bancontact, Visa, or Mastercard), and acquirers like Axepta BNP Paribas. […]
A day in the life of Damienne: Making things happen at Axepta BNP Paribas Meet Damienne, the person at Axepta BNP Paribas who wears many hats—she’s the manager of boarding, acquiring, and customer relations. In this interview, Damienne shares insights into her job in the world of electronic payments, highlighting the varying responsibilities that define […]
We’re excited to share the success story of our satisfied customer – “Frituur Maria” in Maldegem. Recently, they sought a new payment terminal and our client support team delivered prompt and efficient assistance. Denise from “Frituur Maria” expressed their satisfaction, stating: “We had a very good experience with Axepta BNP Paribas, and we are very satisfied […]
During our usual day-to-day business, where every interaction matters, small acts of exceptional customer service can make a significant impact. Recently, our client Viva Kids faced a minor issue with their terminal, turning what could have been a routine customer service call into an unexpectedly positive experience. According to Viva Kids, the standout moment was […]
In the dynamic world of payment processing, the Move 5000 mobile terminal stands as a reliable ally, especially for businesses on the move. However, like any high-performing device, its effectiveness depends on the careful management of its battery life. Here, we explore key strategies to ensure your Move 5000 remains consistently charged and ready for […]
You can keep up with the trend of electronic payments with a payment terminal. From security to higher turnover, this kind of device offers your business lots of advantages. If, that is, your transactions are successful! How do you ensure the bank transfers the money to your account? Our tips will help you get started. […]
In the dynamic world of medical practice, adaptability and efficiency are the keys to success. Meet Dr. Ilse Mertens, a dedicated physician who, embarked on a journey to enhance her practice with our innovative terminals. Her remarkable journey, as the proud winner of an Axepta BNP Paribas contest, is a testimony to the transformative power […]
One in two entrepreneurs want to spend less time on their financial admin. And that’s understandable, as the average business manager spends 9 of their 55 working hours a week on their accounts (source: Unizo). Not to mention the hassle of the quarterly returns… If that sounds familiar, these 5 tips will help you get […]
