At Axepta BNP Paribas, our clients’ satisfaction is our top priority. We are happy to share the positive experience of Dr. Anne Dupont who has been using our payment terminal for several years. Dr. Dupont, a rheumatologist with nearly 20 years of experience, has trusted Axepta BNP Paribas for her payment processing needs since the […]
At Axepta BNP Paribas, we always put our customers first. This is again the case in this blog post for which we interviewed one of our clients: Yasin, a young retailer who runs “Au Petit Primeur,” an establishment specializing in fruits and vegetables in Brussels. Passed the torch from this Court supplier At an age […]
We’re happy to share the great experience of Mohammed Rahmani, owner of Spare Parts SRL. His company has been active in the car components sector for over three years and deals with a wide range of customers: car garages, wholesalers and also private individuals looking for spare parts. As their customers frequently pay by credit […]
At Axepta BNP Paribas, we are proud to support dynamic entrepreneurs like Frederik, the enthusiastic owner of Fré’s Bistro. Located in the heart of Bilzen, opposite a lively street in a historic building, Fré’s Bistro is a cozy spot offering coffee, beer, wine, bubbles, and a variety of freshly prepared dishes and sweets. Frederik, a […]
At Axepta BNP Paribas, we value the enduring relationships we’ve built with clients like Simply British, who have trusted us for nearly a decade with their payment solutions. Recently, we had the pleasure of assisting them when they encountered a technical challenge. Simply British, known for their delicious fish and chips, shared their experience with […]
When a customer makes an electronic payment, the amount does not appear instantly in the merchant’s bank account, and fees are deducted from the transaction. These delays and costs are due to a rigorous process, which is essential to secure each payment and ensure its validity. Once a transaction is approved, it enters the first phase called ‘clearing.’ During this stage, information is exchanged between banks, payment networks (such as Bancontact, Visa, or Mastercard), and acquirers like Axepta BNP Paribas. […]
A day in the life of Damienne: Making things happen at Axepta BNP Paribas Meet Damienne, the person at Axepta BNP Paribas who wears many hats—she’s the manager of boarding, acquiring, and customer relations. In this interview, Damienne shares insights into her job in the world of electronic payments, highlighting the varying responsibilities that define […]
We’re excited to share the success story of our satisfied customer – “Frituur Maria” in Maldegem. Recently, they sought a new payment terminal and our client support team delivered prompt and efficient assistance. Denise from “Frituur Maria” expressed their satisfaction, stating: “We had a very good experience with Axepta BNP Paribas, and we are very satisfied […]
During our usual day-to-day business, where every interaction matters, small acts of exceptional customer service can make a significant impact. Recently, our client Viva Kids faced a minor issue with their terminal, turning what could have been a routine customer service call into an unexpectedly positive experience. According to Viva Kids, the standout moment was […]
